Refund policy

At this time, we do not accept returns or exchanges.

Please review product details carefully before placing your order.
All sales are considered final once an order has been placed.


Damaged or Defective Items

If your order arrives damaged or defective, we’ll make it right.

Please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photos of the item
  • Photos of the original packaging

Once verified, we will offer a replacement or refund, depending on availability and the situation.


Lost Shipments

If your order appears to be lost in transit:

  • Please contact us with your order number and tracking details
  • We’ll assist by working with the shipping carrier to investigate

If the shipment is confirmed lost by the carrier, we will arrange a replacement or refund where appropriate.


International Orders

For international shipments:

  • Customs duties, taxes, and import fees (if applicable) are the responsibility of the buyer
  • These charges are non-refundable