Shipping policy


We ship internationally!

Shipping options, rates, and estimated delivery times are calculated automatically at checkout based on your location.

Order Processing

  • Orders are typically processed within 2–5 business days
  • Once your order has been processed, you’ll receive a shipping confirmation email with tracking details
  • Orders are not shipped or delivered on weekends or public holidays

Shipping Methods & Tracking

We partner with trusted global carriers via Easyship to ensure reliable delivery.

  • All orders are shipped with standard tracked shipping
  • A tracking number will be provided once your order has been dispatched
  • Tracking updates may take 24–48 hours to appear after shipment

Delivery Times

Estimated delivery times vary depending on your destination and selected shipping method.
These estimates will be shown clearly at checkout.

Please note:

  • Delivery times are estimates and not guaranteed
  • Delays may occur due to customs processing, carrier issues, or local conditions

International Shipping, Duties & Taxes

For international orders:

  • Customs duties, import taxes, or fees (if applicable) are the responsibility of the buyer
  • These charges are determined by your local customs authority and are not included in the item price or shipping cost

Lost, Delayed, or Damaged Shipments

If your order is significantly delayed, lost, or arrives damaged, please contact us at kakacoww@gmail.com with your order number.

We’ll do our best to assist you and work with the shipping carrier to resolve the issue.

Address Accuracy

Please ensure that your shipping address is entered correctly at checkout.

We are not responsible for:

  • Delays or losses caused by incorrect or incomplete addresses
  • Orders returned due to address errors

 

Every KakaCow is packed with care before heading off on its journey to you!